Quote
Home Energy
Business Energy
Our Energy
Renewable Energy
Going Carbon Neutral
About Us
About
Careers
Blog
Help & Support
Login
Quote
Home Energy
Business Energy
Our Energy
Renewable Energy
Going Carbon Neutral
About Us
About
Careers
Blog
Help & Support
Login
How can we support you today?
home
business
Home
/
Frequently Asked Questions
/
my hub
SMART Choice Tariffs
Coronavirus
Invoices and Statements
Emergencies
Switching
Products and Pricing
Debt advice
Meters
Moving Property
My HUB
Our Energy
Other
Get in touch
How do I set up my online account?
Your online account, My HUB, will have been set up when you joined us. To access your account,
READ MORE
I've forgotten my password. How do I reset it?
If you've forgotten your password or would like to change it, simply visit our login page and
READ MORE
How do I change my email address for my online account?
If you need to change your email address, please contact us and we will get our team to amend this
READ MORE
How do I enter a meter reading online?
Simply log into your My HUB account here and follow the on screen instructions. If you need any
READ MORE
Can I change my Direct Debit amount online?
This depends on your current account balance. If you think your Direct Debit needs to be increased
READ MORE