How do I set up my online account?
Your online account, My HUB, will have been set up when you joined us. To access your account,
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I've forgotten my password. How do I reset it?
If you've forgotten your password or would like to change it, simply visit our login page and
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How do I change my email address for my online account?
If you need to change your email address, please contact us and we will get our team to amend this
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How do I enter a meter reading online?
Simply log into your My HUB account here and follow the on screen instructions. If you need any
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Can I change my Direct Debit amount online?
This depends on your current account balance. If you think your Direct Debit needs to be increased
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