Quote
Home Energy
Business Energy
Our Energy
Renewable Energy
Going Carbon Neutral
About Us
About
Careers
Blog
Help & Support
Login
Quote
Home Energy
Business Energy
Our Energy
Renewable Energy
Going Carbon Neutral
About Us
About
Careers
Blog
Help & Support
Login
How can we support you today?
home
business
Home
/
Frequently Asked Questions
/
smart choice tariffs
SMART Choice Tariffs
Coronavirus
Invoices and Statements
Emergencies
Switching
Products and Pricing
Debt advice
Meters
Moving Property
My HUB
Our Energy
Other
Get in touch
What is a SMART choice tariff?
We’re launching our SMART choice tariff to support the SMART revolution. Customers who
READ MORE
What is a SMART meter?
If you’re reading this, it’s likely you’ll have some sort of meter in your home. If it’s
READ MORE
Am I eligible for a SMART choice tariff?
Our SMART choice tariffs are only available to customers who meet the below
READ MORE
What are the exit fees?
If you choose to change your tariff or you change supplier prior to your fixed term agreement end
READ MORE
When will my SMART meter be installed?
Our metering partner, SMS plc is working hard to install smart meters as soon as possible. They
READ MORE
What will happen at my installation appointment?
A trained installer will call to your home during the set time slot to fit your smart meter (most
READ MORE
I need to rearrange my smart meter installation appointment. What should I do?
Our metering partner SMS plc will support you with appointment bookings. If you need to speak
READ MORE
Where can I find the Terms and Conditions for this tariff?
Our Terms and Conditions can be found
READ MORE
How safe is my data?
Data security is big news right now, so it’s not surprising that some might be concerned about
READ MORE
How much does a smart meter cost?
A smart meter upgrade is free of charge - this means there is no additional cost to you for having
READ MORE