It's great to hear that your business is running as usual and that you've been largely unaffected as a direct result of Coronavirus. If your situation changes please let us know.
In the meantime, please continue to provide us with regular meter readings, so we're able to keep track of any changes in the energy you use. The easiest way to provide us with a reading is to log into your My HUB account.
Due to issues relating to the UK-wide lockdown, we're experiencing higher than usual call volumes, which means our lines are much busier than usual. Please only contact us by telephone in the event of an emergency, so we can keep our lines clear for our more vulnerable customers and front-line workers.
You can find answers to our most common customer queries in our FAQs and if you can't find what you're looking for, please use our online form and chat facilities. To provide us with meter readings, make payments and access bills, please log into your My HUB account.