We're really sorry to hear that your business has been affected by the Coronavirus pandemic. We hope you're able can get back to business as usual in the near future.
It would be really useful if you could continue to provide us with regular meter readings. This will help ensure we have an accurate account of the energy used in your business and will also make sure your invoices are correct. The easiest way to provide a reading is by logging into your My HUB account.
Remember, only provide us with meter readings in line with the Government's guidelines on social distancing.
Due to issues relating to the UK-wide lockdown, we're experiencing higher than usual call volumes, which means our lines are much busier than usual. Please only contact us by telephone in the event of an emergency, so we can keep our lines clear for our more vulnerable customers and front-line workers.
You can find answers to our most common customer queries in our FAQs and if you can't find what you're looking for, please use our online form and chat facilities. To provide us with meter readings, make payments and access bills, please log into your My Gulf account.